Frequently Asked Questions
I want to co-brand my company with American Energy Outfitters. How do I get started?
We are excited to work with you! To start your project with us, please e-mail firstname.lastname@example.org with a detailed explanation of what you are looking for. You can expect a response within 24 hours. We pride ourselves on our client communication skills and we will be there with you every step of the way to ensure the highest satisfaction possible!
When will my order ship?
Orders placed before 2:00pm CST will ship same day (monday-friday). Order placed after 2pm CST will ship next business day. Orders will not be shipped on holidays.
Do you ship to Military APO/FPO Addressess or P.O. Boxes?
Yes, we do!
Can I change my shipping address once my order has been placed?
Yes, you can change your shipping address only if the order has not already been shipped. To fulfill a change of address, please contact us at as quickly as possible. In your email, please provide:
1. Order Number
3. Previous information
4. Updated information
Do you ship internationally?
We are currently only shipping our products within the United States of America.
How do I make a return or exchange?
Please visit our Return and Refund page.
Is your company made in the U.S.A.?
Our garments are manufactured throughout the world. However, all screen printing, embroidery, and labeling is done in Texas. Also, we do not drop-ship to ensure that our team can quality check every product prior to it being sent to you, so our inventory is always held at our headquarters!